Creating and Managing the Operating Entity
Operations Management By far, the most complex and most critical aspect of the pre opening period of a leisure and entertainment project is establishing the operating entity that will be responsible for taking ownership of the facilities and turning them into a successful business. Because this is a development process, it must begin at the same time as the design process begins. It is important that the key management, who will eventually operate the visitor destination, participate in its development.

A plan is only as good as the skills and experience of the manager of the plan. Skillful management of the entire pre opening period establishes positive momentum for the entire project and creates a single-minded focus toward the opening day. The keys are knowledge and experience, executed with efficient integration, communications and coordination of all elements and disciplines. LEDO provides the leadership, direction, training and overall management of this complex task.
  • Organization Structure
  • Organization Building Strategy
  • Staffing Levels
  • Personnel Policies and Procedures
  • Job Classifications and Job Descriptions
  • Orientation and Training Programs
  • Pre-opening and Operating Budgets
  • Operating and Administrative Manuals and Handbooks
  • Under a separate agreement, LEDO can become the Post-opening Manager of the project after opening and provide the day-to-day management for maintaining financial and operational integrity and continuity for all operations. The LEDO General Manager remains on site to provide guidance to his staff in the day to day operation of the facilities, including sales and marketing, staffing and training, maintenance, business planning financial management and controls and support services administration.

        Concept Planning and Development | Feasibility Studies and Business Plans |
    Master Plan Concept Development | Design Management | Program Management |
    Operational Planning | Operations Management | Operating Aassessments